STATUS: OPEN_TO_WORK · Springfield, VA · on-site | hybrid | remote

Hoang Le

I run high-volume logistics operations — 140+ routes, 60+ people, 19,000 pieces a day — and I build the data pipelines, dashboards and local-AI tools that make those operations measurable. Seven years across US Foods, UPS, FedEx and Amazon, from the driver's seat to the dispatch desk.

Hoang Le — professional portrait // click my photo
hoang_le.profile — zsh
Hoang Le — professional portrait
$ whoami
logistics_operations_leader × data_analytics_builder
$ uptime
7+ years · 6 major carriers · status: reliable
// psst — try the red button ↑
0+ daily routes coordinated
0+ personnel supervised
0pieces handled / day
0skills endorsed on LinkedIn
// data engineering & analytics — self-built, privacy-first, zero data retention

I turn messy operations into clean data

Every tool below exists because a real operational problem needed an answer. Built on local LLMs and my own hardware — no cloud dependency, 100% no data retention.

Multi-agent AI workflow architecture diagram

Multi-Agent AI Workflow System

~/projects/obsidian-agent-mesh

Self-managing AI architecture: local LLMs execute, Claude agents supervise and self-repair, an Obsidian vault is the shared memory layer. A KPI scorecard tracks each model's success rate and routes the hardest tasks to the best performer — zero manual prompting.

AI AgentsLocal LLMsObsidianKPI RoutingAutomation
Roadie data visualization dashboard powered by local LLM

Roadie Data Visualization Engine

~/projects/roadie-csv-analytics · assoc. UPS

My UPS business manager was drowning in CSV exports. I built a data-analysis tool on my home server — Raspberry Pi 5 (16GB, NVMe) running a local LLM, Python for the heavy statistical analysis, JavaScript front end. He got charts and answers; the data never left the building.

Data AnalysisPythonJavaScriptLocal LLMRaspberry Pi 5
Capitol Heights floor tracker interface

Capitol Heights Floor Tracker

~/projects/floor-management · assoc. UPS

Package-error prevention tool I designed for the Capitol Heights cross-dock floor: tracks every inbound and outbound package's state in real time, catches errors before they ship, and stores nothing in any external database.

Operations DataReal-time TrackingZero-DB Design
Forecast dashboard from one of the operations apps

Full-Stack Apps on Firebase

~/projects/firebase-fleet

Self-built and deployed end-to-end: a Dock Yard Management System, FMS-Lite fleet manager, a gig-work management platform, and more — every one solving a logistics workflow I've lived myself.

FirebaseFull-StackFleet MgmtDeployment
// screenshots — real dashboards, heat maps and KPI views from my tools (click to enlarge)
// my standard pipeline — how raw floor chaos becomes decisions
RAW OPS DATAscans · CSVs · returns
INGESTPython · JS
ANALYZElocal LLM · stats
VISUALIZEdashboards · KPIs
DECISIONon the floor, same day
// online business — I don't just work operations, I own and run my own

$ ls ./my_businesses

Two live businesses, built and operated end-to-end: product, tech, marketing and fulfillment.

// career log — every link of the supply chain, learned from the ground up

$ git log --career

Driver → lead → trainer → dispatcher → supervisor → operations. When I supervise 60+ people, I know exactly what their day feels like — I've done every one of those jobs.

Driver Check-In Clerk

@ US FoodsCURRENT
Aug 2026 → present · Manassas, VA
  • Verify all driver-returned product for accurate reason codes — mispicks, shorts, refusals — giving accounting clean, audit-ready data.
  • Temperature-guideline inspection and disposition of returns to minimize shrinkage.
  • End-of-day reporting; discrepancies researched and resolved before they reach accounting.
  • Process paper and digital documentation for returns and order adjustments — inventory accuracy and correct customer invoicing.
  • Return saleable product to pick slot per local guidelines, supporting warehouse efficiency.
  • Partner daily with drivers and transportation supervisors to resolve return issues in real time and flag training or process-improvement opportunities.
  • Strong math, attention to detail and multi-system proficiency reconciling high-volume nightly returns on a demanding evening schedule.

Roadie Distribution Specialist

@ UPS
Nov 2025 → May 2026 · Burtonsville, MD · cross-dock
  • Orchestrated daily warehouse activity + driver dispatch across a cross-dock facility.
  • Primary liaison for vendors, outsourced labor and internal teams; monitored KPIs and delivery data to kill inefficiencies early.
  • Helped build Revenue Recovery processes to cut financial loss and improve billing accuracy.
  • Christmas Eve night dispatch: every gift delivered before Christmas Day. Commitment kept.
  • Operations Coordination: strict adherence to package pickup and delivery schedules across the cross-dock.
  • Stakeholder Management: managed information flow between vendors, outsourced labor and internal teams; resolved supply-chain bottlenecks.
  • Performance Monitoring: tracked operational KPIs and delivery data; escalated complex issues for rapid resolution.
  • Team Leadership: on-the-ground guidance for outsourced labor and drivers — safety standards and operational procedures.
  • Sunday BWI facility scrubbing station: cleaned up everything left in the building on weekends. Lean principles applied on the floor.

Preload Supervisor

@ UPS
Dec 2024 → Jan 2025 (seasonal) + Apr 2025 → Nov 2025 · Dulles, VA
  • Directed package handlers and clerks against hard daily deadlines.
  • Trained new hires hands-on — "my wall, my work" — with safety and performance as the standard.
  • Comprehensive training and development for personnel, emphasizing safety standards and performance optimization.
  • Cultivated strong relationships across all levels of the organization — a collaborative, safe workplace.
  • Peak season 2024: work ethic proved stronger and stronger. My team was my soul — fun every day, job done every night.

DG Specialist · Courier · Material Handler

@ FedEx
Jan 2024 → Apr 2025 · Herndon + Dulles International Airport, VA
  • Dangerous Goods Specialist: package inspection, shipper's declaration verification, regulatory compliance logging.
  • Material Handler: aircraft load ops, pallet buildup/breakdown, ULD vendor liaison. Safe Driver Award.
  • Courier: priority routes, never late. Service award earned.
  • DG: verified shipper's declarations against package contents to mitigate risk; submitted detailed inspection checklists into the system for tracking and compliance. Capital District Biz Award.
  • Courier: built rapport with customers, proactive and attentive during offloading and sorting; managed time in a high-pressure setting.
  • Material Handler: operated specialized equipment moving packages and freight; timely material handling under regulation; supported seamless logistics flow at Dulles.

Pharmacy Technician (Apprenticeship)

@ Walgreens
Sep 2025 → Nov 2025 · Tysons Corner, VA
  • Inventory + customer service through flu-shot season and holiday peak — new industry, learned fast.
  • Flu shot and vaccine season support; stocking and inventory training.
  • Halloween rush and Christmas-season prep at the Tysons Corner store.

Dispatcher & On-Road Supervisor

@ TPR Logistics (Amazon DSP)
Nov 2023 → Jan 2024 · Springfield, VA
  • Real-time dispatch, route optimization, fleet maintenance and compliance oversight.
  • Managed real-time dispatching and route optimization for efficient delivery schedules.
  • Oversaw fleet maintenance and compliance, maximizing productivity and customer satisfaction.
  • Supervised on-road operations — helped drivers contact customers, solved problems where they happen: on the road.

Driver Trainer & OTR Support Supervisor

@ Amazon
Sep 2022 → Oct 2023 · Fredericksburg, VA
  • Ran driver training + qualification across Amazon DSP partners — classes, schedules, standards.
  • From driver to leadership team; slept in my car during peak season to answer every call. Customer-obsessed is not a slogan to me.
  • Managed driver training and qualification processes for customer satisfaction and safety standards.
  • Collaborated with Amazon DSPs on training classes and schedules.
  • Constructive feedback and support that empowered drivers to exceed customer expectations — sharing my driving experience was my most joyful work.
  • Name on the wall: from driver position to the leadership team inside, better every day.

Lead Driver → Delivery Driver

@ Amazon DSPs
Dec 2018 → Sep 2023 · Northern Virginia
  • Led delivery associates; improved on-time delivery 15% through route management and coaching.
  • 200+ packages daily; trained new drivers; rescued stuck teammates on-road.
  • Operated an Amazon-branded delivery van with routine inspections and maintenance for optimal performance.
  • Handheld devices for efficient route management and real-time communication with dispatch and customers.
  • Trained and mentored new drivers on delivery procedures and safety protocols in a collaborative environment.
  • Rescues in Morrisville, Bealton and Catlett VA — coordinated tow contractors for teammate trucks myself.

Amazon Flex Driver

self-employed
Nov 2018 → Jul 2025 · 6 yrs 9 mos, alongside every other role
  • Hot or cold, summer or winter — delivered until the truck was empty. Nothing is impossible.
  • Prioritized timely, accurate deliveries — packages in perfect condition, every time.
  • Meticulous route planning; proactively addressed potential issues for customer satisfaction.
  • A perfectly organized cargo van makes the delivery job easier — organization is a skill.
// capabilities — 93 endorsed skills, compiled into four modules

$ cat skills.json

data_&_technology

data_analysis████
local_llm / ai_agents████
python + javascript███
firebase / deployment███
kpi_dashboards████

logistics_&_operations

dispatchroute_planningwarehouse_opscross_dockair_freightfleet_maintenanceforkliftrevenue_recovery

leadership_&_people

team_leadershippeople_managementemployee_trainingsupervisionpublic_speakingcoachinginterpersonal

compliance_&_quality

dangerous_goodshazmatrisk_managementsafety_standardsinspection_audittemperature_control
// education & credentials — always studying, always upgrading

$ ls ./education

[2024 → 2030] IN_PROGRESS

Associate's — Business Administration & Management

Laurel Ridge Community College · macroeconomics, organizational effectiveness

[2025 → 2026] COMPLETED

Certificate — Supervision

Laurel Ridge Community College · leadership, training & development, employment practices · built a volunteer-tracking app for a Springfield church school

in
Build a Team Culture Your People Won't LeaveLinkedIn Learning · 2026
in
Communication Within TeamsLinkedIn Learning · 2026
🌐
Vietnamese (native) · English (professional)bilingual operations communication
// frequently asked — quick answers for recruiters & search engines alike

$ man hoang_le

Who is Hoang Le?

A logistics operations leader in Springfield, Virginia with 7+ years across US Foods, UPS, FedEx and Amazon — 140+ daily routes coordinated, 60+ personnel supervised, 19,000 pieces handled per day. He also builds the data pipelines, dashboards and local-AI tools his operations run on.

What roles is he open to?

Logistics leadership, operations supervision, dispatch, and operations-technology / data-analytics roles. Springfield VA area — on-site, hybrid or remote. Reach him at thachle87@icloud.com or on LinkedIn.

What makes him different from other operations candidates?

He's done every job he now supervises — driver, courier, material handler, trainer, dispatcher — and he writes his own software: KPI dashboards, heat maps, a local-LLM CSV analytics engine on a Raspberry Pi home server, all with zero data retention. Ground truth plus data fluency in one person.

What businesses does he run?

Hoang Le Bookstore — a self-publishing bookstore on Amazon KDP — and Panda The App, the studio for his self-built web apps.

// initialize connection

$ ./contact --hoang

contact.sh — running
> target_roles: logistics leadership · operations supervision · dispatch · data analytics / operations tech
> location: Springfield, VA · on-site | hybrid | remote
> response_time: fast. I answer like it's peak season.